Ketan S.
ABN connectedCommunity manager · Broadbeach QLD
Web DevelopmentApp Development +14
Find a local community manager in Gold Coast
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Best community managers in Gold Coast
Ranked by profile completeness and proximity. Every freelancer who works on Unjumble has an ABN connected and an Australian mobile.
Showing 5 of 13 freelancers.
Nikhil P.
Just joinedCommunity manager · Varsity Lakes QLD
Google Ads (Search, Display, YouTube)Product & Service Photography +8
Community manager · Brisbane QLD · 10+ yrs
Eliz is a visual storyteller, working in motion film & photography. With 10 years of expertise in e-commerce, brand campaigns, short films, product photography & music videos: she thrives at the intersection of fashion, branding & culture. She was the Head Content Producer at Luvo (tech-beauty e-comm) for 8 years, Creative Director of PRAEMA (creative agency) for 3 years & was recently the Creative Producer at Laced (retailer). With a portfolio of diverse collaborations, Eliz has worked with leading companies such as Netflix AU, Adobe, Pedestrian.tv, Footlocker, Puma, Culture Kings & more.
Online Advertising StrategyInfluencer & Affiliate Marketing +20
$225–375/hr Indicative. Bids set the price.
Community manager · Brisbane QLD · 5+ yrs
I create social media content for lifestyle brands which are seeking strong aesthetic. I create branding for similar businesses, including food and beverages, hospitality businesses.
Logo & Brand IdentityGraphic Design (Signage, Posters, Digital & Print) +9
$63–94/hr Indicative. Bids set the price.
CHEN C.
ABN connectedCommunity manager · Brisbane QLD
Data-Driven Digital Marketing Specialist | Specializing in SEM, CRO, Google analytics and Looker Studio| Aspiring Data Analyst
Advertising & Marketing CreativeMeta Ads (Facebook & Instagram) +16
What's the cost of a community manager in Gold Coast?
$140/hr
Before GST and our 5% platform fee
$75 Most sit around $140 $225
Community manager From 32 freelancer rates · Updated today
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Community manager in Gold Coast, questions
Community management is the conversation side of social: replying to comments and DMs, moderating your groups and channels, sparking discussion, handling complaints before they grow, and flagging feedback or issues that need your attention. It is different from content creation; some freelancers do both, but agree which side the gig covers before it starts.
If you get a handful of comments a week, probably not yet; reply yourself. It starts paying for itself when messages go unanswered for days, when a Facebook group needs daily moderation, or when DMs are actually enquiries you are losing. A fast, human reply is one of the cheapest conversion tools a small business has.
Agree a response window as part of the gig. A common setup for a small business is two check-ins a day on weekdays, with anything urgent escalated to you straight away. 24/7 coverage exists but costs accordingly, and most local businesses do not need it. What matters is that no enquiry sits unanswered for days.
Expect the first few weeks to be setup: a short tone guide, saved replies for your most common questions, house rules for moderation, and an escalation list (what they handle, what comes to you). A good community manager drafts replies for your sign off early on, then earns the trust to reply directly within the agreed rules.
Yes, and at small scale you should, because nobody knows your business like you. The tools are free: Meta Business Suite collects Facebook and Instagram comments and DMs in one inbox, and saved replies cover the repeat questions. The handover point is volume; when replying properly starts eating an hour or more a day, a freelancer keeps the response times you built your reputation on.
With a plan you agree up front. Standard practice: acknowledge publicly and fast, move the detail to DMs, never argue in the comments, and escalate anything legal, safety-related or heated to you immediately. Genuine criticism gets a straight answer; trolling gets moderated under your house rules. Ask any candidate how they handled their worst comment thread; the answer tells you plenty.
Access to your inboxes through the proper channels (Meta Business Suite roles, never your personal password), a list of your ten most common questions with your preferred answers, your refund and complaints policy, and a clear line on what they can resolve versus what must come to you. The better this pack, the faster they sound like you.
There is no single going rate in Gold Coast because cost tracks volume: how many channels, how many messages a day, and what hours you need covered. Many businesses buy it bundled into a full social media management retainer, which typically runs $1,000 to $2,500 a month. For standalone community management, post the gig with your channels and rough daily volume and let local freelancers bid; a few hours a week costs far less than daily multi-channel coverage.
Hourly rates run about $75 to $225. Most community work sits in the middle of the band, and unlike other social gigs the cost driver is coverage rather than seniority: how many channels, how many messages a day, and what hours you need someone reachable. Toward $225 you're paying for head-of-social level input, which is worth buying briefly to set escalation rules and tone, then handing the daily running to someone cheaper. Response time is the thing to agree up front, because it changes the price more than anything else.
Pick someone who can match your voice and stay calm in tricky moments. Ask how they handle complaints and escalations, and for examples of communities they have actually run in or near your industry. Read their reviews on Unjumble for reliability and response times, because in this gig showing up every day is the whole job.
Post a community management gig in 60 seconds. Describe the work, set your budget and timeframe, and choose whether it is time-based or outcome-based. Local freelancers send a bid with a quote, you compare their profiles, portfolios and reviews, then pick the one that fits. Posting a gig is free. When you accept a bid, each stage is the freelancer's price, plus GST if they're registered, plus our 5% platform fee (worked out on the price before GST, GST included). A $1,000 stage from a GST-registered freelancer comes to $1,150.
Every gig runs on a payment schedule you both agree on up front, and every payment runs through Stripe. On an outcome-based gig each stage is charged before the work starts and held by Unjumble until sign-off, or until it pays out on its own 14 days after it's submitted. On a time-based gig you're charged for each month as it starts, and it pays out when the next month starts unless you raise an issue.